Privacy Policy

Last updated: 01.06.2026

This Privacy Policy defines the procedure for collecting, using, storing, protecting and processing the personal data of users of the website https://viold.com.ua/, which belongs to VIOLD Limited Liability Company.

We respect users' right to privacy and aim to ensure transparent, secure and responsible handling of personal data.

1. General provisions

This Policy applies to all users of the website https://viold.com.ua/ who browse the website, submit requests through contact forms, contact the company by email, phone or any other communication channel.

By using the website, the user confirms that they have read this Privacy Policy and agree to the terms of personal data processing set out in it.

If the user does not agree with the terms of this Policy, they should stop using the website.

2. Personal data controller

The owner and/or controller of personal data is:

VIOLD Limited Liability Company
EDRPOU code: 42126138
Website: https://viold.com.ua/
E-mail: info@viold.com.ua
Phone: +38 (063) 593-30-41

3. What personal data we may collect

When users interact with the website, we may collect the following categories of personal data:

  • first and last name;
  • organization or company name;
  • position or field of activity;
  • email address;
  • phone number;
  • country or city of residence;
  • the content of a message, request or inquiry;
  • information voluntarily provided by the user through feedback forms;
  • technical website usage data: IP address, browser type, operating system, date and time of visit, pages viewed and referral source;
  • cookies and other similar technical identifiers.

We do not collect special categories of personal data, including information about racial or ethnic origin, political opinions, religious beliefs, health status or other sensitive data, unless the user voluntarily provides such information in their inquiry.

4. Purpose of personal data processing

Users' personal data may be processed for the following purposes:

  • responding to users' requests, inquiries or messages;
  • communication regarding services, projects, research, educational programs, consultations or other areas of the company's activity;
  • preparing commercial proposals, consultation materials or responses to requests;
  • organizing participation in seminars, training programs, research or publishing projects;
  • improving the website, its structure, content and usability;
  • analyzing website traffic and communication effectiveness;
  • ensuring website security and preventing unauthorized access;
  • complying with Ukrainian legal requirements;
  • protecting the rights and legitimate interests of VIOLD LLC.

We do not use users' personal data for purposes incompatible with the purpose for which such data was provided.

5. Legal grounds for personal data processing

Personal data is processed on the following grounds:

  • the user's consent to personal data processing;
  • the need to process data in order to respond to the user's request;
  • preparation or performance of a contract or preliminary arrangements;
  • compliance with legal requirements;
  • the company's legitimate interest in ensuring the operation of the website, communicating with users, developing services and protecting its rights.

The user has the right to withdraw their consent to personal data processing by contacting the company using the contact details specified in this Policy.

6. How we receive personal data

We may receive personal data in the following ways:

  • when the user fills out a feedback form on the website;
  • when the user sends an email;
  • when the user calls or contacts us through messengers;
  • when the user registers for an event, seminar, educational program or consultation;
  • when the user interacts with the website, including through the use of cookies;
  • when information is received from partners or open sources within lawful business communication.

7. Use of cookies

The website may use cookies and other similar technologies to ensure proper website operation, analyze traffic, improve user experience and adjust page content.

Cookies may be:

  • technical cookies required for the operation of the website;
  • analytical cookies used to analyze website traffic and user behavior;
  • functional cookies used to store user preferences;
  • marketing cookies used to evaluate the effectiveness of information campaigns, if such tools are used.

The user may change cookie settings in their browser or block the use of cookies. In that case, some website functions may not work correctly.

8. Transfer of personal data to third parties

VIOLD LLC does not sell, transfer or disclose users' personal data to third parties without a proper legal basis.

Personal data may be transferred to third parties only when necessary for:

  • technical maintenance of the website;
  • providing hosting, email, analytics or other digital services;
  • performing contracts with users, partners or contractors;
  • organizing events, training, research or consultations;
  • complying with legal requirements;
  • protecting the rights, property or legitimate interests of the company.

If third parties are engaged in the processing of personal data, the company takes reasonable measures to ensure the confidentiality and security of such data.

9. International data transfer

If international digital services, hosting providers, analytics systems or email services are used, personal data may be processed or stored outside Ukraine.

In such cases, the company seeks to ensure an appropriate level of personal data protection in accordance with legal requirements and generally accepted information security standards.

10. Personal data retention period

Personal data is stored only for the period necessary to achieve the purpose of its processing, unless another retention period is required by law.

Data received through contact forms or email inquiries may be stored for the period necessary to process the request, continue communication, perform arrangements or protect the company's legitimate interests.

After the retention period expires, personal data is deleted, anonymized or archived in accordance with the company's internal procedures and legal requirements.

11. Personal data protection

VIOLD LLC takes organizational, technical and legal measures to protect personal data from:

  • unauthorized access;
  • unlawful use;
  • loss or destruction;
  • alteration or damage;
  • disclosure to third parties;
  • other unlawful actions.

Only authorized persons who need such information to perform their official or contractual duties have access to personal data.

12. User rights

The user has the right to:

  • know the sources of collection, location and purpose of processing of their personal data;
  • receive information about the conditions of access to personal data;
  • receive confirmation regarding the processing of their personal data;
  • request correction of inaccurate or outdated personal data;
  • request deletion of personal data in cases provided by law;
  • withdraw consent to personal data processing;
  • object to personal data processing;
  • request restriction of personal data processing;
  • submit a complaint to the competent authorities in the field of personal data protection;
  • protect their rights in court.

To exercise their rights, the user may contact the company using the contact details specified in this Policy.

13. Children's data

The website is not intended for the targeted collection of children's personal data.

If we become aware that a child's personal data has been provided without the proper consent of parents or legal representatives, we will take steps to delete such information unless its retention is required by law.

14. Links to other websites

The website may contain links to other websites, including partner resources, social networks, event registration platforms or external information sources.

VIOLD LLC is not responsible for the privacy policies, content or personal data processing practices of third-party websites. Users are advised to review the privacy policies of the relevant resources.

15. Electronic newsletters and communications

If the user provides their email address or other contact details, the company may use them to send responses, information messages, event invitations, news, offers or materials related to the company's activities.

The user may refuse to receive such messages by contacting the company using the contact details specified in this Policy, or by using the unsubscribe mechanism if it is provided in the relevant message.

16. Changes to the Privacy Policy

VIOLD LLC has the right to update this Privacy Policy from time to time.

The new version of the Policy takes effect from the moment it is published on the website, unless otherwise stated in the Policy itself.

Users are advised to review this page periodically to stay informed about the current terms of personal data processing.

17. Contact information

For all matters related to this Privacy Policy, personal data processing or exercising user rights, you may contact us using the following details:

VIOLD LLC
Website: https://viold.com.ua/
E-mail: info@viold.com.ua
Phone: +38 (063) 593-30-41

18. Final provisions

This Privacy Policy is an open document and is available to users on the website https://viold.com.ua/.

Use of the website after this Policy has been published means that the user has read its terms and agrees to the rules for personal data processing within the limits provided by law.